Refund policy
Due to the nature of our products i.e., perishable goods we dont take any product return
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at ayurbhavaorganics@gmail.com. Please note that returns will need to be sent to the following address: [6-1-630/5 MARKET ROAD KHAIARTABAD HYDERABAD 500004]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at ayurbhavaorganics@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at ayurbhavaorganics@gmail.com.
At Ayurbhava, we take pride in offering premium-quality herbal and organic products crafted with care and authenticity. Every item is prepared, packed, and dispatched under strict hygiene and quality standards.
No Return Policy
Due to the nature of our products — which are consumable and personal care items — we do not accept returns or exchanges once the order has been delivered. This policy helps maintain product safety, hygiene, and purity.
Damaged or Incorrect Items
In the unlikely event that you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery at info@ayurbhava.com.
Kindly include:
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Your Order ID
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Product name and brief description of the issue
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Clear images of the damaged or incorrect product
Once verified, we will arrange a replacement or issue a store credit at our discretion.
Refunds (if applicable)
Refunds are applicable only in cases where:
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The product is out of stock, and payment has already been made.
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The product cannot be replaced due to unavailability.
Approved refunds will be processed to your original payment method within 5–7 business days.
Contact Us
For any questions or concerns regarding your order, please contact us at:
📩 Email: info@ayurbhava.com